Account Manager - Employer Partnerships

About the Company

12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world.

Responsibilities

• Serve as the primary post-sale point of contact for employers to ensure they achieve hiring goals
• Own client retention and minimize churn by demonstrating platform value
• Identify and manage expansion opportunities within existing employer accounts
• Facilitate account reviews, training sessions, webinars, and demos
• Educate customers on best practices for maximizing recruiting success
• Identify and implement process improvements within the employer success function

Requirements

• 4-6 years in account management, customer success, sales, or project management
• Ability to manage a large portfolio of clients and grow accounts
• Strong cross-functional skills to influence internal teams like product and engineering
• Ability to grasp new concepts quickly and make confident decisions
• Bachelor's degree

Preferred Qualifications

• Working knowledge of Google Suite, MS Office Suite, and Salesforce
• Experience in SaaS, Higher Education, or Recruiting industries
• Solution Selling experience

Benefits

• Competitive salary and equity options
• Medical, dental, and vision benefits
• 401(k)
• Generous PTO policy
• Remote work flexibility