Account Manager I

Responsibilities

• Drive proactive joint business planning with top-tier and local restaurant partners to increase revenue, profitability, and market share.
• Build and maintain long-term partner relationships as the primary point of contact; provide exceptional support and resolve operational issues.
• Renegotiate commission rates, manage contracts, and drive advertising and promotional campaigns to boost order volume and partner visibility.
• Use account performance data to make recommendations, run business reviews, and maintain accurate sales and performance reports.
• Rapidly diagnose and resolve technical and operational issues to keep partners live and optimized on the platform.

Requirements

• Bachelor's degree
• 1-2 years
• Sales experience
• Account management
• Negotiation skills
• Communication skills
• Excel proficiency
• Abu Dhabi residency

Preferred Qualifications

• Experience in food delivery or e-commerce marketplaces
• CRM familiarity
• Basic data analysis skills
• Fluent English; Arabic proficiency is a plus
• Comfortable working in a fast-paced, metrics-driven environment

Benefits

• 4-day office week, 1 day remote per week (hybrid)
• Option to work remotely from any country for 30 days/year
• Unlimited vacation (paid leave)
• Health insurance and healthcare benefits
• Fitness reimbursements (gym, health clubs, training classes)
• Opportunities for regional impact and career growth

About the Company

Careem is building the Everything App for the greater Middle East to simplify movement, food and grocery delivery, payments, and more. Operating across 70+ cities and enabling earnings for millions of captains and services for millions of customers, Careem combines local market knowledge with technology and a growing focus on AI to improve customer and partner experiences. This role is based in Abu Dhabi and contributes to growing Careem Food and partner success across the UAE.