Account Manager

Responsibilities

• Own the full commercial customer lifecycle including new business, renewals, and account growth
• Manage and close inbound opportunities independently from first contact to signed agreement
• Proactively identify and reach out to likely-fit prospects to supplement inbound volume
• Manage existing customer accounts through regular check-ins and identifying upsell opportunities
• Build long-term relationships with technical buyers in developer, DevOps, and IT infrastructure teams
• Coordinate with product, support, and engineering teams to advocate for customer needs
• Maintain accurate pipeline and account data in the CRM
• Follow up on leads from channel partners, resellers, and technology ecosystem partners
• Provide field feedback to marketing and product teams regarding customer insights

Requirements

• 3+ years of B2B SaaS commercial experience
• Proven track record managing full customer lifecycle (new business, renewals, expansion)
• Experience selling to technical buyers (developers, DevOps, or IT infrastructure)
• Ability to independently close inbound and self-sourced opportunities
• Technical credibility with infrastructure or engineering audiences
• Proficiency with CRM tools like Pipedrive or Zoho
• Strong written and verbal communication skills
• Startup mindset suitable for lean, fast-paced environments
• European residence required

Preferred Qualifications

• Experience with data infrastructure, caching, or developer tooling
• Experience with channel partners, resellers, or the Microsoft partner network
• Proven track record of identifying and closing expansion revenue

Benefits

• Competitive compensation with benefits
• Paid vacation and sick leave
• Ultra-flexible working conditions and remote-first culture
• Office equipment allowance
• Professional growth and development opportunities

About the Company

Janea Systems is a dynamic team of software engineering specialists and solutions innovators. Their product, Memurai, brings Redis capabilities natively to Windows enterprise environments, supporting mission-critical workloads and AI-powered applications.