Account Manager

About the Company

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space, we are setting the new standard in healthcare technology.

Responsibilities

• Manage and grow existing accounts by proactively upselling additional licenses and cross-selling new products
• Build and maintain relationships with key decision-makers to uncover new opportunities
• Present Prompt’s suite of products to demonstrate value and ROI
• Conduct periodic business reviews with CSMs to identify whitespace and showcase value
• Collaborate closely with Client Success and Sales to ensure aligned strategies for account health
• Accurately forecast opportunities, track pipeline, and maintain up-to-date records in CRM

Requirements

• 1–3 years of experience in Account Management or Sales, ideally in SaaS or HealthTech
• Demonstrated success in achieving or exceeding revenue quotas
• Strong relationship-building, communication, and negotiation skills
• Highly organized, resourceful, and proactive
• Ability to work independently in a fast-paced, startup environment
• Proficiency with CRM tools (HubSpot preferred), project management software, and analytics dashboards

Preferred Qualifications

• Familiarity with healthcare, particularly PT/OT/SLP practices
• PT/PTA background or clinical exposure
• Experience with Google Workspace, HubSpot, or similar productivity tools

Benefits

• Competitive salaries and potential equity compensation
• Flexible PTO
• Medical, dental, and vision insurance benefits
• Company paid disability and life insurance
• Company paid family and medical leave
• 401k
• Discounted pet insurance
• FSA/DCA and commuter benefits
• Complimentary digital fitness and wellness subscriptions