Account Manager

Responsibilities

• Manage a B2B client portfolio actively and strategically
• Build solid, long-term relationships
• Identify upselling and cross-selling opportunities
• Ensure client satisfaction, retention, and account growth
• Coordinate with internal teams including technology, marketing, and product
• Monitor deliverables, key performance indicators (KPIs), and account performance
• Identify opportunities to improve processes and client results

Requirements

• Minimum 2 years of experience in Account Manager, Customer Success, or direct client-facing roles
• Experience managing clients directly
• Experience in B2B environments, preferably in services or SaaS
• Experience in consultative sales or strategic account management
• Proficiency with CRM tools such as HubSpot or Salesforce
• Intermediate English (B1–B2) for junior profiles or Advanced (C1) for senior profiles

Preferred Qualifications

• Experience in SaaS or startups
• Experience working with international clients
• Experience managing mid-market or enterprise accounts
• Experience in agencies or digital services