Account Manager

About the Company

SOFTSWISS Affilka is focused on building the best affiliate software for iGaming operators, digital marketers, and affiliate partners. The platform is designed to help clients manage affiliates, track advertising campaigns, and optimize marketing budgets.

Responsibilities

• Build strong long-term relationships with clients and key stakeholders
• Analyze client business specifics and requirements
• Assist in solving technical problems and provide daily product consultations
• Conduct product trainings and demonstrations for client teams
• Interact with the development team to collect feedback and shape the product backlog
• Create product manuals and documentation for customers

Requirements

• English proficiency at B2 level
• Native or near-native Russian language skills
• At least 1 year of experience as an Account Manager, Support Specialist, or Consultant
• Strong communication, problem-solving, and analytical skills
• Ability to work in a fast-paced environment and manage stress
• Strong self-organization and prioritization skills

Preferred Qualifications

• Knowledge of additional languages
• Negotiation experience
• Experience working in the IT field

Benefits

• Full-time remote work and flexible working hours
• Private insurance
• Additional 1 day off per calendar year
• Sports program compensation
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and international professional conferences