Account Manager

About the Company

Vetcove is modernizing the animal health industry by providing veterinary organizations with tools to focus more on patient care. Backed by Y Combinator, the company offers a suite of platforms including a procurement marketplace, ecommerce experience, and practice management system used by over 25,000 hospitals.

Responsibilities

• Act as the main point of contact for all client day-to-day communication and oversight
• Craft agendas, host weekly meetings, and manage action items for key accounts
• Collaborate with cross-functional teams to communicate product initiatives to clients
• Project manage catalog updates, marketing campaigns, and ad hoc reporting requests
• Analyze account performance and deliver optimization presentations to stakeholders
• Work with product and engineering on client feedback loops and bug identification
• Partner with onboarding and implementation teams to onboard new clinics
• Nurture corporate relationships to drive loyalty and trust in the platform

Requirements

• 2+ years in account management
• Bachelor's Degree
• Exceptional verbal, written, and presentation skills
• Experience developing client-facing reports with actionable insights
• Experience presenting data analyses and partner business reviews
• Strong proficiency in Microsoft Office, specifically PowerPoint and Excel
• Willingness to travel for client-facing events

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Equity and bonus opportunities
• At home office set up
• Open vacation policy
• Bi-annual company retreats and monthly team events