Accounts Payable Coordinator

About the Company

Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.

Responsibilities

• Process incoming invoices with speed and accuracy, ensuring correct vendor setup, GL coding, and department allocation
• Review invoices for completeness and follow up on missing or incorrect information
• Monitor the AP inbox and route questions or requests to the appropriate internal stakeholders
• Onboard new vendors in our accounting system and maintain up-to-date vendor records
• Respond to vendor inquiries with clear, professional communication
• Match invoices to agreements or supporting documentation when applicable
• Reconcile vendor statements against AP records and flag discrepancies
• Reconcile corporate credit card transactions and investigate declined charges
• Support weekly payment runs by preparing payment batches and updating trackers
• Maintain organized digital records to support audits, reporting, and month-end close
• Assist with light month-end activities, including invoice compilation for accruals
• Contribute to ongoing AP process improvements and data clean-up initiatives

Requirements

• Mid-level AP experience
• Solid grasp of accounting fundamentals, including accruals and prepaid amortizations
• Strong attention to detail and high bar for data accuracy
• Clear, professional written communication skills
• Ability to manage routine, deadline-driven work in a remote environment

Preferred Qualifications

• Startup experience
• Experience with Ramp or Ramp Bill Pay