Administrative Assistant

About the Company

PermitFlow is an applied AI company serving the nation’s builders, tackling the information challenges of the construction industry. We help construction companies navigate permitting, licensing, and inspections to accelerate housing, clean-energy, and infrastructure development.

Responsibilities

• Research permit requirements using internal databases, AI tools, and direct government contact
• Make outbound calls to US government offices to verify requirements and follow up on submissions
• Build and track permit tasks in the system from open to close
• Coordinate with customers to collect required documents and information
• Submit permits to government portals and handle follow-up questions
• Maintain accurate, organized documentation throughout

Requirements

• At least 2 years of experience in an administrative, BPO, VA, or operations role
• Strong written and spoken English communication skills
• High level of accuracy and attention to detail
• Organized and self-directed work style
• Comfort using AI tools
• Reliable equipment: Intel Core i5 or better, 8GB RAM minimum, stable internet with backup, and noise-cancelling microphone
• Ability to work night shift hours (9 PM to 5 AM local time) to align with US business hours