Administrative Assistant

Responsibilities

• Research permit requirements using internal databases, AI tools, and direct government resources
• Make outbound calls to U.S. government offices to verify requirements and follow up on permit submissions
• Build and track permit-related tasks from start to finish
• Coordinate with customers to collect required documents and information
• Submit permit applications through government portals and handle follow-up questions
• Maintain accurate and organized documentation throughout each project

Requirements

• At least 2 years of experience in an Administrative Assistant, BPO, Virtual Assistant, or Operations role
• Strong English communication skills (written and spoken)
• High attention to detail and ability to work independently
• Proficiency using AI tools and manual verification processes
• Reliable equipment: Intel Core i5 processor or better, minimum 8GB RAM, stable internet with backup, and noise-canceling headset
• Ability to work the night shift (9:00 PM – 5:00 AM local time) to align with U.S. business hours