AI SME (Subject Matter Expert)

Responsibilities

• Designing and deploying enterprise-grade AI agent systems
• Building working prototypes and production-ready AI automations
• Selecting and implementing best-in-class AI models and frameworks
• Architecting multi-agent workflows
• Integrating AI into CRM and business systems
• Supporting the creation of modular AI solutions for repeatable deployment

Requirements

• 12–24 months hands-on experience building AI agents or AI automation systems
• Proven working prototype examples of AI agents already built and deployed
• Strong systems-thinking and architecture mindset
• Comfortable operating in a fast-moving innovation environment
• Commercial awareness and ability to translate technical solutions into business outcomes

Preferred Qualifications

• Experience with multi-agent systems
• Experience with tool / function calling
• Experience with retrieval-Augmented Generation (RAG)
• Experience with memory systems and vector databases
• Experience with workflow orchestration for AI agents
• Hands-on experience with OpenAI ecosystem (production or prototype deployments)
• Experience with Anthropic Claude, Google Gemini, Azure OpenAI, and open-source LLMs
• Experience with structured outputs and guardrails
• Experience with model selection based on use case, latency, and cost
• Experience integrating AI systems with Salesforce, Microsoft Dynamics, HubSpot, and Zoho
• Experience with REST APIs, OAuth authentication, and webhooks
• Experience with vector databases (Pinecone, Weaviate, Chroma or similar)
• Experience with knowledge retrieval systems and semantic data structuring
• Experience with conversational AI frameworks, AI voice agents, and speech-to-text systems
• Knowledge of data governance principles, prompt injection mitigation, AI monitoring, and responsible AI deployment

Benefits

• None

About the Company

MaxAccelerate AI Labs is the innovation division of MaxAccelerate Technology Group, focused on designing and deploying next-generation AI automation ecosystems for enterprise clients. We are building intelligent AI Agents that integrate across CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot and Zoho — transforming Sales, Recruitment, Customer Service and Executive Intelligence operations. Our objective is to build a catalogue of production-ready AI solutions and an AI Academy for enterprise deployment.