Antifraud Moderator

About the Company

Quarks is a technology company creating niche products in the Social Discovery & Relationship Wellness sphere. Our platforms are used by over 80 million users in more than 20 locations worldwide.

Responsibilities

• Search for fraudsters and ban profiles for violating site rules
• Identify suspicious activity and verify users
• Moderate text content left by users to ensure compliance with site rules
• Maintain constant communication via Slack throughout the shift
• Provide feedback to the quality department to review cases and improve decision quality

Requirements

• Experience working with Gmail and Office
• Ability to work with large amounts of information
• Scrupulousness and developed logical thinking
• Readiness to work night shifts (00:00-06:00)

Preferred Qualifications

• At least 6 months of experience in customer support or moderation

Benefits

• Fully remote work
• Flexible schedule with shifts divided into 3-hour intervals
• Paid vacations and sick leaves
• Additional pay for working on holidays
• Compensation for physical activities or psychological sessions