Antifraud Moderator

About the Company

Quarks is a technology company creating niche products in the Social Discovery & Relationship Wellness sphere. Our platforms are used by over 80 million users in more than 20 locations worldwide.

Responsibilities

• Search for fraudsters and ban profiles for violating site rules
• Identify suspicious activity, verify users, and block accounts of violators
• Moderate text content left by users on the platform to ensure compliance with site rules
• Maintain constant communication in Slack throughout the shift
• Provide feedback to the quality department to review cases and improve decision-making quality

Requirements

• Experience working with Gmail and Office
• Ability to work with large amounts of information
• Scrupulousness and developed logical thinking
• Readiness to work at any time of day, specifically during night (00:00-06:00) and morning (6:00-9:00) shifts

Preferred Qualifications

• At least 6 months of experience in customer support or moderation

Benefits

• Fully remote work from anywhere in the world
• Flexible schedule with shifts divided into 3-hour intervals
• Paid vacations and sick leaves
• Additional pay for working on holidays
• Compensation for physical activities or psychological sessions