Ounass

Arab Localization Coordinator

Ounass

Posted 15 hours ago

Employment Type

Full Time

Location

Dubai

Requirements

Fluent Arabic, Fluent English, Bachelor's Degree

Required Skills

Localization Translation Project Management Content Operations

Job Description

Responsibilities

  • Coordinate end-to-end localisation projects including content extraction, translation, review, implementation and quality assurance across web, mobile and marketing channels
  • Manage relationships with language vendors, freelance translators and in-country reviewers; scope work, obtain quotes, track deliverables and ensure SLAs are met
  • Perform linguistic QA and cultural review of translated content to ensure accuracy, tone of voice, brand consistency and suitability for target audiences
  • Work with product and engineering teams to support string management, context provision and in-app implementation; raise and track localisation tickets in the issue tracker
  • Maintain and update glossaries, style guides and translation memory assets to ensure consistency and to reduce cost and turnaround times
  • Prepare and manage localisation schedules, trackers and status reports; communicate progress and risks to stakeholders and escalate issues when required
  • Support copy adaptation for marketing campaigns, emails, social and paid media, ensuring messaging is culturally appropriate and optimised for engagement
  • Liaise with Customer Service to capture common customer phrasing, regional preferences and content gaps that inform localisation priorities
  • Validate final builds and live content, perform spot checks and coordinate post-launch fixes to ensure a seamless customer experience
  • Contribute to process improvements, tooling evaluations (CAT tools, TMS) and automation initiatives to increase efficiency and quality
  • Support ad-hoc cross-functional projects involving legal, compliance and product copy where Arabic localisation input is required

Requirements

  • Fluent Arabic (native or near-native) and fluent English, with excellent written and verbal communication skills in both languages
  • Bachelor’s degree in Translation, Linguistics, Communications, Arabic Studies or a related discipline, or equivalent practical experience
  • 1–3 years’ experience in localisation, translation coordination, content operations or a related role, preferably within e-commerce, tech or agency environments
  • Practical experience with translation management systems, CAT tools or content platforms; comfortable learning new tooling quickly
  • Good understanding of localisation best practices, QA methodologies and the challenges of Arabic script (directionality, pluralisation, diacritics, character limits)
  • Highly organised with strong project management skills; able to manage multiple workflows, deadlines and stakeholder expectations
  • Detail-oriented with a focus on quality, consistency and user experience
  • Collaborative team player with a proactive, problem-solving mindset and the ability to work across cross-functional teams
  • Familiarity with SEO-led copy adaptation for Arabic and an understanding of market nuances across different Arab countries is an advantage

Preferred Qualifications

  • Experience with Arabic localization in e-commerce or tech environments
  • Familiarity with SEO-led copy adaptation for Arabic
  • Understanding of market nuances across different Arab countries

Benefits

  • Opportunity to shape Arabic language experiences for a growing international business
  • Structured onboarding, access to learning resources and mentorship from senior localisation and content leads
  • Competitive salary and comprehensive employee benefits
  • Collaborative, inclusive culture with opportunities to work on cross-functional and regional projects
  • Exposure to modern localisation tooling and opportunities to influence process and tooling decisions

About the Company

Ounass is a leading e-commerce platform in the UAE, offering a wide range of products and services to customers across the country. With a strong focus on innovation and customer experience, Ounass is committed to delivering high-quality products and services that meet the needs of its customers.

How to Apply

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