Arab Localization Coordinator

Responsibilities

• Coordinate end-to-end localisation projects including content extraction, translation, review, implementation and quality assurance across web, mobile and marketing channels
• Manage relationships with language vendors, freelance translators and in-country reviewers; scope work, obtain quotes, track deliverables and ensure SLAs are met
• Perform linguistic QA and cultural review of translated content to ensure accuracy, tone of voice, brand consistency and suitability for target audiences
• Work with product and engineering teams to support string management, context provision and in-app implementation; raise and track localisation tickets in the issue tracker
• Maintain and update glossaries, style guides and translation memory assets to ensure consistency and to reduce cost and turnaround times
• Prepare and manage localisation schedules, trackers and status reports; communicate progress and risks to stakeholders and escalate issues when required
• Support copy adaptation for marketing campaigns, emails, social and paid media, ensuring messaging is culturally appropriate and optimised for engagement
• Liaise with Customer Service to capture common customer phrasing, regional preferences and content gaps that inform localisation priorities
• Validate final builds and live content, perform spot checks and coordinate post-launch fixes to ensure a seamless customer experience
• Contribute to process improvements, tooling evaluations (CAT tools, TMS) and automation initiatives to increase efficiency and quality
• Support ad-hoc cross-functional projects involving legal, compliance and product copy where Arabic localisation input is required

Requirements

• Fluent Arabic (native or near-native) and fluent English, with excellent written and verbal communication skills in both languages
• Bachelor’s degree in Translation, Linguistics, Communications, Arabic Studies or a related discipline, or equivalent practical experience
• 1–3 years’ experience in localisation, translation coordination, content operations or a related role, preferably within e-commerce, tech or agency environments
• Practical experience with translation management systems, CAT tools or content platforms; comfortable learning new tooling quickly
• Good understanding of localisation best practices, QA methodologies and the challenges of Arabic script (directionality, pluralisation, diacritics, character limits)
• Highly organised with strong project management skills; able to manage multiple workflows, deadlines and stakeholder expectations
• Detail-oriented with a focus on quality, consistency and user experience
• Collaborative team player with a proactive, problem-solving mindset and the ability to work across cross-functional teams
• Familiarity with SEO-led copy adaptation for Arabic and an understanding of market nuances across different Arab countries is an advantage

Preferred Qualifications

• Experience with Arabic localization in e-commerce or tech environments
• Familiarity with SEO-led copy adaptation for Arabic
• Understanding of market nuances across different Arab countries

Benefits

• Opportunity to shape Arabic language experiences for a growing international business
• Structured onboarding, access to learning resources and mentorship from senior localisation and content leads
• Competitive salary and comprehensive employee benefits
• Collaborative, inclusive culture with opportunities to work on cross-functional and regional projects
• Exposure to modern localisation tooling and opportunities to influence process and tooling decisions

About the Company

Ounass is a leading e-commerce platform in the UAE, offering a wide range of products and services to customers across the country. With a strong focus on innovation and customer experience, Ounass is committed to delivering high-quality products and services that meet the needs of its customers.