Area Service Leader - Western PA

Responsibilities

• Own and manage customer relationships across a designated territory
• Lead and coach technical teams including Biomedical Technicians and Field Engineers
• Drive profitability and growth of assigned customers
• Ensure service delivery meets SLA targets
• Manage resource planning and on-call processes
• Execute recalls and PMs
• Partner with commercial teams to ensure contract renewals and retention

Requirements

• Bachelor's degree or high school diploma with 4 years related experience
• Strong oral and written communication skills
• Proven experience leading a team and managing customer relationships
• Ability to analyze and resolve technical or business-related issues

Preferred Qualifications

• Prior experience managing a Field Service team in imaging equipment maintenance
• GE Healthcare Service or Operational experience
• Prior field sales or field service experience

About the Company

At GE HealthCare, we see possibilities through innovation. We're partnering with our customers to fulfill healthcare's greatest potential through groundbreaking medical technology, intelligent devices, and care solutions.