Associate Account Manager

Responsibilities

• Act as the main point of contact for all client day-to-day communication and oversight
• Collaborate with the Senior Partner Account Manager on recurring client tasks
• Project manage campaign execution to ensure all campaign requirements and timelines are met
• Generate and analyze detailed campaign reporting and suggest optimization strategies
• Work with data scientists to craft narratives and prove customer value through business reviews
• Educate and guide new and existing clients on best practices and onboarding
• Nurture long-term client relationships and strategic alignment

Requirements

• 1+ years in account management
• Exceptional verbal, written, and presentation skills
• Excellent time and process management skills
• Strong analytical skills
• Experience developing client-facing reports with actionable insights
• Experience presenting data analyses and partner business reviews
• Ability to communicate client requirements to internal stakeholders
• Strong proficiency in Microsoft Office, specifically PowerPoint and Excel
• Interest in client relationship building and willingness to travel for events

Preferred Qualifications

• Experience with Tableau or other database visualization tools

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events

About the Company

Vetcove is modernizing the animal health industry by providing veterinary organizations with tools to focus more on patient care. Backed by Y Combinator, the company supports over 25,000 hospitals through its procurement marketplace and practice management systems.