Associate Technical Product Manager

Responsibilities

• Own requirements and execution for tactical features and improvements within the Contracts product
• Triage confirmed issue reports, feedback, and feature requests in partnership with Engineering
• Identify themes across support tickets and turn high-impact issues into scoped feature work
• Prioritize and translate issues into engineering-ready requirements
• Complete UAT on changes before production release
• Act as a trusted resource for Customer Success regarding support ticket status and improvements
• Build and operationalize AI-powered solutions and workflows

Requirements

• 2-5 years of experience in healthcare revenue cycle or health tech
• Background in managed care contracts and healthcare reimbursement
• Experience triaging or managing inbound customer requests
• Ability to operate in fast-paced, ambiguous environments
• Excellent written and verbal communication skills
• Bachelor's degree or equivalent experience

Preferred Qualifications

• Product management or product owner experience
• SQL experience
• Comfort using AI tools to solve technical questions

Benefits

• Competitive pay with equity options
• Medical, Dental, and Vision insurance
• 401(k) with 4% matching
• Flexible PTO and flexible working hours
• $750 work-from-home setup budget
• $1,200 annual learning & development stipend
• Monthly $100 health and wellness benefit

About the Company

Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. Backed by top-tier investors, we power price transparency for over 300 enterprise organizations and are building the infrastructure for a more open, efficient healthcare marketplace.