Backend Engineer, Plan: Project Management at GitLab

Job Description

Description On the Project Management team at GitLab, we empower millions of industry users—from engineers and product managers to designers—to achieve their project goals through our innovative and collaborative project management tools. As a Backend Engineer specializing in Ruby on Rails, you will play a crucial role in both executing and enhancing our platform to ensure it remains robust and scalable, meeting the diverse needs of our expansive customer base. Join us in building our new work items platform while enhancing our legacy issues framework. Collaborate with a globally distributed team, spanning from Asia to North America, in an environment that values your input and fosters growth. Discover more about the exciting features we work on here!

Responsibilities

Develop and Enhance Project Management Tools: Take ownership of specific projects related to our project management suite, crafted in Rails, to meet the evolving needs of users across various roles.
Automate and Optimize Workflows: Enhance project management workflows through automation, improving efficiency and effectiveness for teams worldwide.
Collaborate Across Teams: Engage with development, operations, and various other departments to promote a culture of innovation and continuous improvement.
Enhance System Security and Stability: Fortify our platform by developing and integrating tools that safeguard against security threats, ensuring system integrity and reliability.
Documentation and Analysis: Keep detailed documentation and conduct analyses of existing tools to identify and act on areas for improvement, enhancing user satisfaction and usability.
Support and Troubleshoot: Engage in Tier 2 or Tier 3 support during weekday, weekend, and occasionally night on-call rotations to address product operations, security issues, and urgent engineering needs.

Requirements