Al Ghurair Group

Brand Host UAE (National)

Al Ghurair Group

Posted 2 days ago

Employment Type

Full Time

Location

Dubai

Requirements

Customer Service, Hospitality, Sales Support

Required Skills

Customer Service Hospitality Sales Event coordination

Job Description

Responsibilities

  • Greet and welcome all showroom visitors and event attendees with a friendly, professional demeanor.
  • Qualify walk-ins and event leads by understanding customer needs and routing them to the appropriate sales or service contact.
  • Maintain showroom reception standards, manage visitor flow, and ensure waiting areas are comfortable and presentable.
  • Provide product information, basic feature overviews, and schedule test drives or appointments for sales executives.
  • Support brand activations, promotional events, and local marketing initiatives, including setup, guest registration, and on-site hospitality.
  • Manage phone and digital enquiries, respond promptly to basic queries, and log leads into the CRM system.
  • Coordinate with Sales, Parts, and Aftersales teams to ensure smooth handovers and follow-up.
  • Maintain up-to-date knowledge of current promotions, model availability, and showroom procedures.
  • Uphold brand standards in appearance, communication, and customer service at all times.
  • Assist with light administrative tasks such as appointment confirmations, visitor badges, and daily reporting.

Requirements

  • 1–3 years experience in customer service, hospitality, retail, or automotive front-of-house roles.
  • Experience in a showroom, hotel, events, or high-volume retail environment is an advantage.
  • High school diploma required; diploma or degree in Hospitality, Business, or related field preferred.
  • Valid UAE work authorization; UAE driving license is an advantage.

Preferred Qualifications

  • Exceptional interpersonal and communication skills in English; Arabic is a strong advantage.
  • Warm, professional presence with excellent grooming and presentation.
  • Strong customer orientation and ability to remain calm under pressure.
  • Basic computer literacy and familiarity with CRM or booking systems.
  • Reliable, punctual, and able to work flexible hours including weekends.
  • Team player with a proactive attitude and attention to detail.

Benefits

  • Competitive salary
  • Flexible working hours

About the Company

Al Ghurair Mobility — Cars Services is hiring Brand Host UAE (National) to represent our automotive brand at showrooms and events in Dubai and Abu Dhabi. This customer-facing role focuses on delivering warm, professional welcome experiences, guiding visitors, and supporting the sales team to create memorable first impressions that convert into leads and long-term customers.

How to Apply

Send your CV and cover letter to:

[email protected]

Please include the job title in your email subject

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