Bulgarian VRI/OPI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply specialized medical and healthcare vocabulary during interpretation sessions
• Facilitate communication between Limited English Proficient speakers and clients with accuracy and completeness
• Maintain dress code requirements for video remote interpreting sessions
• Complete internal professional training and pursue additional certifications
• Report to team leaders and maintain high standards of customer service

Requirements

• Native fluency in Bulgarian and fluent English proficiency
• 1+ years of telephone interpretation experience with a recognized interpretation company
• Strong knowledge of medical terminology; legal terminology knowledge is a plus
• High school diploma or equivalent
• High emotional intelligence and cultural tolerance
• Excellent communication, listening, note-taking, and memory retention skills
• Healthcare industry certifications (PICSI, ALTA, HIPAA, etc.) preferred

Preferred Qualifications

• Dedicated wired internet connection with minimum 10 Mbps download and upload speeds (Wi-Fi not permitted)
• Windows 10 or higher operating system
• Computer with dual core 2 GHz processor (Intel Core i3 or superior) and 8GB RAM minimum
• Noise-cancelling wired headset with built-in microphone (no wireless or Bluetooth devices)
• Single computer or laptop operating in "High Performance" mode with power adapter plugged in

Benefits

• Fully remote full-time position with clear scheduling
• Immediate availability to start after onboarding
• Internal certified training programs
• Monthly fee payments with contract-based employment
• Supportive team environment with established corporate culture

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group has built a reputable global presence in the language services market.