Business Analyst

About the Company

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations.

Responsibilities

• Collect, review, and analyze system and user requirements from executive leadership
• Analyze business processes for gaps and document them using SOPs or workflow diagrams
• Leverage analytical techniques like ROI, Business Case Analysis, and Decision Analysis
• Create activity diagrams and flow diagrams to visualize processes
• Perform solution assessment and validation, including user acceptance testing
• Research solutions to increase work efficiency and improve existing systems
• Establish project test strategies, methodologies, and test plans
• Provide weekly status reports and monthly updates highlighting project risks
• Guide project teams through design and development to ensure requirements are met

Requirements

• Bachelor's Degree
• 3 to 5 years of relevant experience
• Experience working in large-scale system implementations
• Ability to work cross-functionally across Finance, IT, Operations, and Quality
• Strong analytical, written, and oral communication skills
• Proven ability to produce high-quality documentation and presentations
• Must be a U.S. Citizen or permanent resident