Business Operations Associate

About the Company

Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related cardiometabolic conditions. Founded in 2019, Form Health is a venture-backed, mission-driven company partnering with leading employers and health plans to expand access to high-quality, guideline-based obesity and cardiometabolic care nationwide.

Responsibilities

• Investigate and solve complex business problems by translating ambiguous questions into structured analyses and actionable recommendations
• Conduct deep dives across patient enrollment, scheduling, provider capacity, care delivery, and clinical operations
• Lead high-priority operational initiatives from problem definition through implementation and measurement
• Partner with Operations, Clinical, Product, and Data teams to improve workflows and operating models
• Develop reporting infrastructure, dashboards, and performance monitoring capabilities
• Establish metric definitions and reporting standards to create a consistent source of truth
• Serve as a connective tissue across Operations, Clinical, Product, Finance, Talent Acquisition, and Commercial teams

Requirements

• 4–6 years of experience in a highly analytical role, preferably in healthcare operations or consulting
• Strong analytical and problem-solving skills with the ability to structure ambiguous questions
• Experience with finance and data information systems
• Experience building or using BI tools such as Sigma Computing and Snowflake
• SQL familiarity is a plus
• Strong organizational and project management skills
• Experience in a high-growth startup or tech environment

Preferred Qualifications

• Healthcare or digital health experience
• Ability to work in the Boston, MA area periodically