Cantonese Interpreter - Remote VRI/OPI

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients in healthcare and medical settings
• Apply industry-specific vocabulary and standards of practice during interpretation
• Participate in internal professional training and pursue additional certifications
• Report to team leaders and comply with dress code requirements for video remote interpreting

Requirements

• Native Cantonese speaker with fluent English proficiency
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of OPI/VRI experience preferred but not mandatory
• Knowledge of medical terminology preferred
• Healthcare certifications preferred (PICSI, ALTA, HIPAA)

Preferred Qualifications

• Windows 10 or higher with dual core 2GHz processor (Intel Core i5 or superior)
• 8GB RAM minimum, computer operating in "High Performance" mode
• Wired internet connection: 10 Mbps download / 3 Mbps upload minimum (Wi-Fi not allowed)
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth or wireless)
• Single device only—no external devices, Chromebooks, or Macs permitted

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification and high-tech translation memory software, the company serves clients globally across any language and business application.