Care Professional HR Associate

Responsibilities

• Manage high-volume HR inquiries and ticket processing (~100 tickets weekly)
• Resolve Care Pro complaints and HR-related escalations from intake to resolution
• Collaborate with Payroll and Compliance to troubleshoot wage, benefits, and timekeeping issues
• Review and approve HRIS changes in Dayforce, including wage adjustments and direct deposit
• Manage employee status changes, including resignations, terminations, and leave of absence intake
• Oversee infection control clearance and initial intake for non-work-related injuries or ADA requests
• Maintain accurate employee profiles in HRIS and process employment verifications

Requirements

• 3+ years of professional experience
• 2+ years of HR experience
• 2+ years of customer service experience
• Bachelor's degree, HR certificate, or equivalent experience
• Ability to work a Tuesday - Saturday schedule (8:30 a.m. to 5:00 p.m. CT)
• Willingness to work at least one weekend day consistently
• Strong knowledge of HR best practices and protocols

Preferred Qualifications

• Experience working in a high-growth company environment
• Proficiency with HRIS systems like Dayforce

Benefits

• Hourly pay range of $23.60 – $26.25
• Equity and 401K with up to 4% match
• Medical, dental, and vision coverage (including zero-cost plans)
• Fully employer-paid Short Term Disability, Long Term Disability, and Life Insurance
• Generous time off program and Employee Assistance Program

About the Company

Honor Technology is a leader in aging care innovation, providing technology and services that empower older adults to live on their own terms. Through its consumer care brand, Home Instead, Honor delivers millions of hours of personalized in-home care annually.