Client Implementation Manager

About the Company

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact.

Responsibilities

• Lead and drive client implementation projects
• Partner with internal cross-functional areas such as Clinical, Eligibility and Benefits, and external vendors
• Create detailed action plans with fixed timelines and risk evaluations
• Develop implementation project plans and track progress through weekly update calls
• Establish client relationships and ensure satisfaction from day one
• Assess risks and establish contingency plans
• Communicate project status clearly to stakeholders and executive levels
• Drive project teams to specific milestones to deliver high quality outcomes
• Conduct "lessons learned" and feedback meetings post-implementation to improve processes

Requirements

• Bachelor's degree in business, project management, or related field
• 5+ years of experience in project management
• Healthcare experience specifically in Pharmacy Benefit Management (PBM)
• Experience in client interaction
• Strong meeting facilitation and time management skills
• Ability to work on strategic cross-functional projects
• Willingness to travel 25%

Preferred Qualifications

• PMP certification