Client Partner - Grocery

Responsibilities

• Lead a team of Account Managers to pitch, negotiate, and onboard new grocery partners onto the platform
• Define and execute joint business plans for your portfolio of grocery partners, ensuring Deliveroo is the preferred partner
• Deliver Deliveroo’s annual objectives by tracking plan implementation, controlling expenditure, and identifying interventions to course-correct under-performing areas
• Work cross-functionally to maximise the potential of accounts
• Own the contract negotiation and renewal process with grocery partners to agree on terms that unlock mutual value
• Create an inclusive, multi-functional team culture that drives engagement and high-performance
• Support business leaders in setting longer-term commercial strategy and partner value proposition for relevant grocery segments

Requirements

• Minimum 5 years of experience leading an account management, business development, or commercial team
• Experience in the grocery industry
• Proven track record of revenue growth in account-facing roles, including new business development
• Capability to define and implement a B2B partner-focused plan, developing creative solutions to complex problems
• Strong, structured communication skills adaptable to different audiences
• Experience managing a complex partner portfolio, including high-value commercial negotiations
• Team player with a win-win, can-do attitude

Benefits

• Benefits may include healthcare, well-being initiatives, parental leave, pension plans, generous annual leave allowances, and time off to support charitable causes
• Country-specific benefits; confirm details with recruiter

About the Company

Deliveroo is on a mission to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders. By making food and products more accessible and convenient, Deliveroo empowers customers to buy what they want, when and where they want it. Deliveroo prioritizes diverse, inclusive team cultures that support long-term growth and high performance. Diversity, equity, and inclusion are central to the hiring process, and the company will make necessary adjustments to ensure equitable opportunities for all candidates.