Clinic Growth Manager

About the Company

Vetcove is modernizing the animal health industry by providing veterinary organizations with tools to focus more on patient care. Backed by Y Combinator, Vetcove offers a suite of platforms including a procurement marketplace, ecommerce experience, and practice management system used by over 25,000 hospitals.

Responsibilities

• Design and manage clinic community programs including newsletters, referral programs, and engagement initiatives
• Develop and run clinic-focused seminars and educational webinars
• Create best practice playbooks, how-to guides, and self-serve resources
• Analyze usage trends and sales patterns to identify underperforming clinics and build re-engagement plans
• Monitor key health metrics to flag at-risk accounts and prevent churn
• Act as a feedback loop between clinics and the product team
• Leverage AI tools and data to build dashboards tracking clinic health and growth metrics

Requirements

• Bachelor's Degree
• 3–5 years of experience in Community Engagement, Growth Marketing, Customer Success, or Account Management
• Experience in a SaaS or technology company
• Proven track record of driving measurable growth outcomes
• Proficiency in data analysis and trend spotting
• Strong communication skills for seminars and written content
• Highly organized with ability to manage multiple programs

Preferred Qualifications

• Experience in veterinary, healthcare, or life sciences
• Familiarity with Salesforce, HubSpot, or similar CRM tools
• Experience with customer health scoring or churn prediction frameworks
• Prior experience in a high-growth startup environment

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events