Collections and Payments Specialist

Responsibilities

• Proactively perform collections activities to interact with third-party payors and patients for past due health insurance claims
• Achieve daily accomplishments toward monthly, quarterly, and annual cash collection and accounts receivable goals
• Engage in quality assurance tasks to ensure accurate and timely collections and compliance with payor guidelines
• Research validity of past due or disputed claims to expedite payment
• Identify patterns of noncompliance and escalate to management
• Negotiate payment plans, partial payments, and credit extensions

Requirements

• High School Diploma or equivalent (GED)
• Excellent interpersonal, communication, and organizational skills
• Ability to prioritize, problem solve, and multitask

Preferred Qualifications

• Prior physician office experience
• Experience with infusion drugs