Community & Engagement Manager

Responsibilities

• Design and execute strategies to grow player communities and increase loyalty
• Plan and deliver campaigns, competitions, and events to drive interaction
• Monitor community sentiment across Telegram and other player touchpoints
• Analyze feedback and trends to provide actionable recommendations
• Produce regular reports on community health and engagement performance
• Test and develop new content formats and engagement mechanics
• Support and guide Community Moderators to ensure consistent communication

Requirements

• 3+ years of experience in community management, engagement marketing, or social media
• Proven track record running community initiatives or campaigns
• Hands-on experience managing online communities, specifically Telegram
• Excellent written and verbal communication skills in English
• Strong analytical skills for interpreting engagement metrics and sentiment
• Experience working cross-functionally with Marketing, Product, or CRM teams

Preferred Qualifications

• Experience in iGaming, entertainment, or tech
• Experience managing communities on Discord or Reddit
• Familiarity with community analytics or social listening tools
• Additional language skills in Malay or Chinese

Benefits

• Flexible and remote working
• Equipment provided (laptop, headphones, mouse)
• Career growth and training opportunities
• Quarterly performance reviews and raises
• Health and fitness reimbursements
• Self-development budget for online courses
• Extra paid annual leave (up to 26 days)
• Birthday off after one year of employment

About the Company

Ludicrum is redefining iGaming, blending creativity with technology to deliver world-class gaming experiences. Our vision is to create ultra-intuitive and engaging platforms to fuel growth through strategic partnerships and market expansion.