Community Manager

About the Company

At OLIPOP, we're on a mission to positively impact consumer health at scale through delicious, refreshing, and functional soda. Founded by Ben Goodwin, the company focuses on creating products that support the gut microbiome with more fiber and less sugar, reshaping culture through humanistic values like empathy and integrity.

Responsibilities

• Manage day-to-day engagement across Instagram, TikTok, Facebook, YouTube, Pinterest, LinkedIn, and emerging platforms
• Respond to consumer comments and direct messages using established brand voice guidelines
• Foster a positive, welcoming, and inclusive community environment
• Identify consumer questions, trends, and themes to share with the Organic Social team
• Schedule and publish approved content across social media platforms using Nectar Social
• Conduct quality assurance checks for captions, links, tags, and accessibility
• Monitor social conversations and community sentiment using approved tools
• Partner with Consumer Experience, Brand Marketing, and Creative teams to ensure accurate communication

Requirements

• 1-3 years of experience in community management, social media coordination, or related marketing roles
• Strong written communication and copywriting skills with brand voice adaptability
• Familiarity with major social media platforms and community management best practices
• Experience with social media management tools (Nectar Social, Sprout Social, Dash Hudson, or Sprinklr preferred)
• Ability to manage multiple priorities in a fast-paced, high-growth environment
• Strong attention to detail and organizational skills

Preferred Qualifications

• Experience using Nectar Social
• Interest in health, wellness, food & beverage, or lifestyle brands