Concierge

Responsibilities

• Call applied Members outbound to build rapport and connection
• Answer inbound SMS, email, and calls with high speed and accuracy
• Engage in curious, meaningful conversations to understand Member needs
• Drive Member conversion from application to event attendance
• Meet performance targets and outcome-based bonuses

Requirements

• Background in high-touch hospitality (e.g., hotel front office, private clubs, fine dining)
• Experience in customer-facing roles where relationship management was central
• Confidence in making both cold and warm outbound calls
• Professional demeanor suitable for high-net-worth individuals
• Clear, warm, and easy-to-understand speaking voice
• Reliable home internet and a quiet workspace for calls
• Must be 18 or older and eligible to work in the US

About the Company

Base is a platform for in-real-life social connection and community, designed for accomplished individuals seeking regular, in-person time with peers.