Content Designer

Responsibilities

• Write and refine UX copy across a mobile product designed for daily member engagement
• Develop, test, and iterate on LLM prompts that drive personalized, high-quality content
• Build scalable content design capabilities that leverage LLMs for volume and speed
• Partner with a product designer to develop intuitive, compelling mobile experiences
• Collaborate closely with product managers, engineers, and clinical partners from concept to launch
• Propose solutions that meet business goals, technical constraints, and user needs
• Build consensus and maintain alignment with stakeholders and leadership
• Seek and provide feedback when prototyping and solving UX problems

Requirements

• Bachelor's Degree
• 5+ years of professional experience in product content design
• Portfolio highlighting systems thinking and exceptional UX writing
• Demonstrated experience using LLMs as a core part of content design practice
• Experience with prompting, testing, evaluating, and iterating model outputs
• Experience translating UX research insights into product solutions
• Proficiency with design tools like Figma and LLM tools like Claude

About the Company

Carrot is the leading global fertility and family care platform, built on intelligent care orchestration to support millions of members across 195 countries.