Content Moderation Advisor

Simera

Completely RemoteFull TimeCustomer Service
Posted Today

Job description

Responsibilities

  • Review and moderate user-generated content including text, images, videos, and audio in line with company policies
  • Identify, assess, and take appropriate action on content that violates platform standards
  • Support quality assurance initiatives by identifying gaps and suggesting process improvements
  • Provide advisory support and recommendations on content moderation decisions and best practices
  • Escalate sensitive or high-risk cases to relevant teams in a timely and accurate manner
  • Stay up to date with changes in policies, regulations, and emerging content trends
  • Collaborate with internal teams to improve moderation workflows and policy enforcement

Requirements

  • Bachelor’s degree or relevant experience in content moderation, trust & safety, or customer support
  • English proficiency at C1/C2 level
  • Strong analytical and decision-making skills with high attention to detail
  • Ability to handle sensitive or potentially distressing content professionally
  • Excellent written and verbal communication skills
  • Ability to work both independently and within a team under strict deadlines

Skills & tools

Quality Assurance

What the team is looking for

Use this list as a quick fit check before you apply.

  1. 01Bachelor’s degree or relevant experience
  2. 02English proficiency C1/C2
  3. 03Analytical and decision-making skills
  4. 04Ability to handle sensitive content
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