Contract Attorney/Legal Analyst

About the Company

Retell AI is using first principles to reimagine the call center with cutting-edge voice AI. Backed by Y Combinator and Alt Capital, we have scaled to $60M ARR and are building a modern CX platform where entire contact centers are powered by intelligent AI workers.

Responsibilities

• Redline and negotiate customer agreements including BAAs, DPAs, NDAs, MSAs, and SOWs
• Review and respond to customer-requested contract modifications with speed and precision
• Draft and maintain reusable templates for Reseller agreements, Partner agreements, and other commercial contracts
• Advise on data privacy terms and obligations under GDPR, CCPA/CPRA, and Standard Contractual Clauses (SCCs)
• Collaborate with the Compliance Officer to ensure contract language aligns with SOC 2 and ISO 27001 commitments
• Support deal velocity by turning around redlines quickly and joining calls with customer legal teams

Requirements

• 3+ years of experience in commercial contracts, SaaS agreements, or tech transactions
• Strong working knowledge of data privacy frameworks (GDPR, SCCs, CCPA/CPRA)
• Hands-on experience redlining BAAs, DPAs, NDAs, MSAs, and SOWs at volume
• Familiarity with compliance concepts like SOC 2 and ISO 27001
• Proven ability to draft new agreement templates from scratch
• Excellent written communication in English
• Ability to work independently in a fast-paced startup environment
• Availability during US Pacific Time business hours (9 AM - 6 PM PT)

Preferred Qualifications

• Experience at a SaaS or AI company
• Familiarity with HIPAA and healthcare data requirements
• Experience supporting channel/reseller partnership agreements
• Understanding of voice/telephony or real-time AI products
• Experience using AI tools to accelerate legal workflows