CPT-11476 Compliance Case Management & Quality Control Virtual Assistant

Responsibilities

• Manage housing-code compliance cases from intake to final submission
• Verify AI-generated case information and create work orders
• Review repair evidence, including photographs and documentation, for quality control
• Assemble proof-of-repair packets and submit them through government portals
• Monitor cases through closure and maintain accurate records
• Communicate via email and Slack with internal teams and clients

Requirements

• Previous experience in operations, case management, quality control, or compliance
• Proficiency in Excel or Google Sheets using VLOOKUP
• Strong document review and data verification skills
• Strong written English proficiency
• Ability to work against deadlines and measurable KPIs
• Experience with web-based platforms and Slack
• Property management or real estate operations experience is a plus

Benefits

• Competitive rates
• Weekly payments
• Free training and upskilling
• Constant support and guidance
• Access to a vibrant community