Creative Operations Coordinator

About the Company

TubeScience is the largest performance marketing agency in Los Angeles, combining world-class creative with real-time data to drive measurable growth. We produce thousands of performance-driven video ads each month for leading DTC brands and Fortune 500 companies.

Responsibilities

• Own the end-to-end creative operations workflow across strategy, production, post-production, QC, and delivery
• Identify bottlenecks and redesign workflows for efficiency and scalability
• Build automations and integrations that reduce manual work and improve visibility
• Create structured approaches for prioritization, triage, and workload management
• Build systems for capacity planning, resource allocation, and workload balancing
• Develop dashboards and reporting that provide visibility into pipeline health, utilization, and delivery risk
• Identify opportunities to automate operational work using AI, LLMs, and workflow tools
• Create and maintain SOPs that document and standardize key workflows

Requirements

• 5+ years in creative operations, production operations, project management, or similar high-volume creative environments
• Proven experience building scalable operational systems and improving processes
• Strong experience with project management platforms such as Monday.com, Airtable, ClickUp, or similar
• Experience with workflow automation and AI-powered operational tools
• Strong analytical skills and comfort working with operational metrics and dashboards
• Experience supporting distributed teams across multiple time zones