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CRM Manager

Blue Book Global

Posted 6 hours ago

Employment Type

Full Time

Location

Dubai

Requirements

CRM, E-commerce, Braze, Excel, Analytics, Reporting, Data Analysis, Campaign Management

Required Skills

CRM E-commerce Braze Excel Analytics Reporting Data Analysis Campaign Management

Job Description

Responsibilities

  • Lead and support the implementation of excellent CRM strategies
  • Identify opportunities to scale growth
  • Manage the entire communication deliverable cycle including initial planning, creative briefing, implementation, monitoring, optimization, analysis and reporting
  • Generate weekly, monthly and quarterly reports and dashboards, and recognize and troubleshoot data anomalies
  • A/B test campaigns and test new product features introduced in the market
  • Collaborate with content creation team to maintain a consistent brand voice and message across all paid marketing channels
  • Stay up to date with CRM & market trends and contribute this knowledge as an integral member of the marketing team
  • Monitor market intelligence and keep track on competitor movement and market situation

Requirements

  • Experience in a CRM Manager role, ideally in an e-commerce startup
  • In depth understanding of CRM tactics and best practices
  • Knows how to turn campaign objectives into appealing content
  • Experience working with CRM tools, ideally Braze
  • Proficient in number crunching on Excel and experience with analytics tool
  • Strong presentation and reporting skills
  • Comfortable in a fast-moving, always variable environment
  • Extremely data and detail oriented

Preferred Qualifications

Benefits

  • Join a well-known, growing company
  • Direct impact on business growth
  • Competitive package
  • Dynamic e-commerce environment

About the Company

How to Apply

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