Customer Care Associate (English and Arabic Speaker)
APM Monaco · Dubai
Hybrid: DubaiFull TimeCustomer Service
Posted Today
Job description
Responsibilities
- Manage customer calls and request relevant information
- Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
- Liaise with Logistics, After Sales Service and global boutiques on daily basis
- Follow up the offline store enquiries and complaints
- Other ad-hoc projects assigned by the manager
Requirements
- Minimum 3 years relevant experiences in customer service/ luxury retail field
- Proficient with MS Office
- Fluent Arabic and English
- Able to work independently with minimal supervision
- Proactive, patient and committed
- Great communication and interpersonal skills
- Immediately available is highly preferred
About the Company
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
Skills & tools
Customer ServiceRetail
What the team is looking for
Use this list as a quick fit check before you apply.
- 01Fluent Arabic and English
- 02Minimum 3 years customer service or luxury retail experience
- 03Proficient with MS Office
- 04Ability to work independently
AdWake up to a shortlist, not a search results page.
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Dubai
Job details
- Work model
- Hybrid: Dubai
- Commitment
- Full Time
- Category
- Customer Service
- Posted
- Today
AdWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matches