Fresha

Customer Experience Specialist

Fresha

Customer Experience Specialist

Posted 7 months ago

Employment Type

Full Time

Location

Dubai

Experience

Junior, Mid Level

Benefits

Paid LeaveHealth Insurance

Job Listing No Longer Available

This job posting is no longer accepting applications. It may be more than 30 days old or the position has been filled.

Requirements

Strong communication, Problem solving, Platform familiarity

Required Skills

Customer SupportTechnical TroubleshootingHybrid Work Model

Job Description

Customer Experience Specialist (Dubai)

About Fresha

Fresha is a leading global marketplace platform in the beauty & wellness domain. Our award-winning software and ecosystem empower professionals and clients worldwide.

Responsibilities

  • Manage support tickets efficiently via multiple channels.
  • Resolve client and partner issues proactively.
  • Conduct software testing to verify and resolve raised problems.
  • Strive for high performance and continuous professional growth.

Requirements

  • Strong communication abilities, both written and verbal.
  • High problem-solving acuity and proactive mindset.
  • Familiarity with online service platforms and tools.

Preferred Qualifications

  • Experience in support roles or customer service.
  • Knowledge of wellness software functionalities.

Benefits

  • Dynamic collaboration and learning environment.
  • Hybrid work model tailored for productivity and flexibility.

About the Company

Fresha empowers thousands of professionals by offering cutting-edge solutions for growing their business. Be a part of our continuously growing community, impacting global connections and transformations.

Learn more at Fresha.com.

How to Apply

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