Customer Outreach Specialist

Responsibilities

• Proactively make outbound calls to existing and potential customers within a designated territory
• Create and implement effective sales approaches to secure greater customer spend
• Educate customers on SanMar's quality, inventory, and product selection
• Collaborate with Territory Managers to share customer insights and qualify leads
• Enter customer data and opportunities into Salesforce CRM
• Serve as a product and industry expert regarding apparel and marketing tools
• Participate in industry trade shows to enhance customer relationships

Requirements

• 4-6 years of experience in outbound calling or inside sales (B2B preferred)
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• 1-3 years of experience using Salesforce or ODY
• Excellent communication and interpersonal skills
• Ability to travel 1-5 times per year
• Associate's Degree in business, sales, or related field preferred

Benefits

• Annual discretionary bonus up to 5% of base salary
• Comprehensive medical, dental, and vision benefits
• 401k plan with up to 4% match
• Paid time off and 8 paid holidays
• Life insurance and disability coverage
• Paid maternity/paternity leave and pet insurance

About the Company

SanMar is a leading apparel supplier working with major brands like Nike, The North Face, and Brooks Brothers, providing industry-leading private label apparel and accessories.