Customer Support Specialist

Responsibilities

• Provide high-quality customer support with a strong phone presence in English and Spanish
• Perform real-time problem solving and troubleshooting for customers
• Manage high call volumes efficiently using tools like Zendesk and Slack

Requirements

• 2+ years of remote customer support experience
• Fluency in both English and Spanish
• Proficiency with Zendesk or similar ticketing systems

Benefits

• Competitive pay and equity
• Multiple health benefit options
• Paid Time Off

About the Company

Mudflap is a fast-growing marketplace providing fuel management solutions to the trucking industry, helping owner-operators and small fleets save on business expenses.