Customer Support Specialist

About the Company

Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, Mudflap offers fleet fuel management solutions.

Responsibilities

• Provide high-quality phone support with a warm, professional tone and genuine empathy
• Perform real-time problem solving and troubleshooting to reassure customers
• Manage high call volumes efficiently while maintaining organization and sharpness

Requirements

• 2+ years of remote customer support experience, ideally in fintech or tech startups
• Proficiency with support tools like Zendesk or similar ticketing systems
• Excellent verbal and written communication skills

Benefits

• Competitive pay and equity
• Multiple health benefit options
• Paid Time Off