Czech VRI/OPI Interpreter

Future Group Translation and Localization Services

Completely RemoteFull TimeCustomer Service
Posted Yesterday

Job description

Responsibilities

  • Answer calls professionally and adhere to the Interpreter's code of conduct
  • Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
  • Facilitate communication between Limited English Proficient speakers and clients using healthcare and medical terminology
  • Provide the highest level of customer service during interpreting sessions
  • Comply with dress code requirements for video remote interpreting
  • Participate in internal professional training and pursue additional certifications
  • Communicate and report to your team leader

Requirements

  • Fluent in English and native in Czech
  • 1+ years of over-the-telephone interpretation experience with a recognized interpretation company
  • Good knowledge of medical terminology; legal terminology awareness is a plus
  • High school diploma in your native language
  • High emotional intelligence and tolerance for different cultures
  • Strong communication, listening, note-taking, and memory retention skills
  • International healthcare certifications (PICSI, ALTA, HIPAA, etc.) preferred

Preferred Qualifications

  • Dedicated wired internet: minimum 10 Mbps download / 3 Mbps upload (Wi-Fi not allowed)
  • Windows 10 or higher, dual core 2 GHz processor, 8 GB RAM minimum
  • Wired noise-cancelling headset with built-in microphone (no wireless/Bluetooth)
  • Computer must operate in "High Performance" mode with power adapter plugged in

Benefits

  • Fully remote position with flexible full-time or part-time schedules
  • Immediate availability to start after onboarding
  • Internal certified training provided
  • Monthly fee payments with contract employment

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification and high-tech translation memory software, the company serves clients globally across all languages and business applications.

Skills & tools

InterpretationMedical TerminologyHealthcare

What the team is looking for

Use this list as a quick fit check before you apply.

  1. 01Fluent English, Native Czech
  2. 021+ years telephone interpretation experience
  3. 03Medical terminology knowledge
  4. 04High school diploma
  5. 05Dedicated wired internet 10 Mbps down/3 Mbps up
  6. 06Windows 10, dual core 2 GHz, 8 GB RAM
  7. 07Wired noise-cancelling headset with microphone