D365 Finance Senior Consultant

Responsibilities

• Deliver high-quality business and application support services to clients, focusing on finance processes within Dynamics 365
• Analyze and resolve 2nd and 3rd line functional incidents, including escalations for priority cases
• Perform root cause analysis and implement long-term resolutions to recurring issues
• Design, test, document, and deploy functional and integration changes (RFCs)
• Support project handovers to GMS during UAT and Hyper Care phases
• Continuously assess customer feedback to improve service quality and value
• Communicate progress and updates clearly to internal and external stakeholders
• Participate in pre-sales activities and advise clients on industry best practices

Requirements

• 7+ years of experience implementing and supporting Dynamics 365 Finance
• Strong expertise in D365 F&O Finance modules, financial process mapping, and solution design
• Experience with financial reporting tools such as Power BI or Management Reporter
• Skilled in troubleshooting, root cause analysis, and resolving functional system issues
• Familiarity with data migration and integration tools like DMF, OData, and Azure Logic Apps
• Fluent in English
• Ability to analyze and resolve complex, multi-layered functional incidents

Preferred Qualifications

• Experience in global or intercontinental rollouts
• MB300, MB310, and MB700 certifications
• Proficiency in additional languages

About the Company

HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, HSO delivers successful implementations across industries globally.