Deal Operations Manager

Responsibilities

• Build and own the global deal operations workflow including intake, routing, approval readiness, and SLAs
• Manage approval readiness in DealHub CPQ, ensuring quote quality and discount rationale
• Support Sales on deal construction for new business, renewals, and non-standard commercial requests
• Partner with Legal on non-standard terms and with Finance on revenue recognition and billing terms
• Participate in pricing, packaging, and NPI strategy to turn decisions into field-ready processes
• Own the quote-to-cash handoff to order management, billing, and commissions
• Identify automation and AI use cases to reduce cycle times and improve process efficiency

Requirements

• Bachelor's degree in Business, Finance, Economics, or equivalent practical experience
• 5+ years in Deal Desk, Deal Operations, Revenue Operations, or Sales Operations
• Experience in B2B SaaS environments
• Hands-on experience with CPQ tooling (DealHub or comparable)
• Proficiency with quote-to-cash and lead-to-cash processes
• Experience structuring non-standard deals (multi-year, expansion, multi-product)
• Working knowledge of revenue recognition, billing, and order processes
• Strong analytical skills and experience with Salesforce
• AI literacy and ability to leverage AI tools for productivity

Benefits

• Monthly remote work stipend and home office equipment package
• Home office equipment upgrade or co-working space membership
• 25 days of annual leave plus local national holidays
• Personal development fund for courses, books, and conferences
• Virtual Stock Option Plan (VSOP)
• Annual international team-building trip and regular online get-togethers
• Flexible schedules with a focus on work-life balance

About the Company

Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers brands to deliver structured and consistent content across websites, apps, and AI search.