Director of Business Operations, Client Optimization

About the Company

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. Phil’s B2B2C platform provides an end-to-end prescription management and delivery service.

Responsibilities

• Leading key analyses to support company strategy and client decision-making
• Translating business goals into data analytics and dashboard development
• Building visualizations and reporting tools that communicate key business insights
• Identifying and evaluating data-driven opportunities for operational and product improvements
• Partnering with teams to forecast demand and understand business trends
• Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance
• Driving adoption and self-service analytics across the organization

Requirements

• Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field
• 5–10 years of experience in analytics, business strategy, FP&A, consulting, or startup operations
• Excellent communication skills with the ability to turn data into actionable insights
• Proficiency in data visualization tools such as Looker
• Strong analytical skills with high attention to detail
• Understanding of financial statements (P&L), operational KPIs, and forecasting techniques

Preferred Qualifications

• Healthcare or pharmaceuticals industry experience
• Experience in fast-paced startup environments
• Familiarity with SQL or similar data querying languages
• MBA or other advanced degree

Benefits

• Fully remote working environment
• Competitive compensation
• Full benefits (medical, dental, vision)
• 401(k) contribution opportunity