Director of Client Relations

Responsibilities

• Execute the full sales process to close deals and secure new programs
• Build and maintain strong relationships with new and existing clients to ensure satisfaction and retention
• Monitor client engagement and sales progress to track pipeline and surface potential gaps
• Partner with cross-functional leaders to align on client engagement and support program expansion
• Maintain proactive communication with clients to ensure positive experiences and successful outcomes

Requirements

• Bachelor's Degree
• 2 to 4 years of experience in multifamily marketing, sales, business development, or recruiting
• Proficiency in Microsoft Office, HubSpot, and Asana
• Ability to travel up to 8 times a year for industry events and retreats
• Experience in customer service, recruiting, marketing, or business operations

Preferred Qualifications

• Vendor experience in advertising or marketing within the multifamily industry

About the Company

Apartment Life focuses on building community and excellence within the multifamily industry through dedicated program management and client relations.