Director of Content Operations

About the Company

The N2 Company is America's leading publisher of community magazines. They provide award-winning media brands that help businesses connect with ideal clients while offering supportive and fulfilling remote work opportunities.

Responsibilities

• Direct day-to-day content operations across approximately 125 corporate-run magazines
• Build scalable workflows and operating rhythms to support growth toward 200 publications
• Oversee end-to-end production timelines and maintain strict quality benchmarks
• Lead, coach, and develop the Content team to cultivate accountability and collaboration
• Evaluate staffing capacity and allocate resources strategically
• Own the content operating budget and monitor data-driven KPIs including deadline compliance and expenses
• Partner with Creative, Editorial, and Design teams to eliminate bottlenecks and safeguard brand standards

Requirements

• Proven ability to lead, coach, and develop people
• Strong operations and project management background
• Experience managing budgets, team capacity, and strict deadlines
• Skilled in cross-functional leadership and driving alignment across diverse teams
• Data-driven decision-making approach using KPIs
• Ability to translate high-level vision into clear execution plans

Preferred Qualifications

• Experience navigating growth, change, and ambiguity
• Curiosity regarding how AI and emerging technologies can optimize processes
• Strong creative instincts to enhance magazine quality and brand standards

Benefits

• Full health, dental, and wellness coverage
• 401(k) plan with company match
• Paid time off including a week-long annual Holiday Break
• Three-week paid sabbatical after four years of service
• Parental leave (12 weeks maternity, 2 weeks paternity)
• Monthly remote-work reimbursement
• First-Time Homebuyer Program contribution