Director of Deal Desk

Responsibilities

• Own end-to-end pricing and scoping support for large enterprise deals, ensuring commercial accuracy and alignment with service offerings.
• Manage and develop a team of Deal Desk Associates, setting priorities, quality standards, and turnaround expectations.
• Champion the use of AI tools to automate scope generation, pricing lookups, and workflow improvements.
• Partner with Account Executives and the Solutions team to translate customer requirements into commercially viable proposals.
• Drive continuous improvement across Deal Desk workflows, tooling, and documentation to ensure scalability.
• Maintain pricing governance frameworks and provide reporting on pricing patterns, deal velocity, and win/loss trends.

Requirements

• Significant experience in Deal Desk, sales operations, or a pricing/scoping role within professional services or creative environments.
• Proven track record of managing or leading a team in a fast-paced environment.
• Strong commercial acumen with the ability to structure competitive and margin-sound deals.
• Data-driven analytical skills to track performance and identify commercial patterns.
• Fluency with and genuine curiosity about AI tools for workflow automation and proposal generation.
• Highly organized with excellent communication skills for engaging with internal stakeholders and customers.

About the Company

Superside is a natively remote company dedicated to accelerating the world’s transition to online work. We provide high-quality creative services to global brands, leveraging AI and a distributed community of talent spanning over 60 countries.