Director of Enrollment

About the Company

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark's comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources.

Responsibilities

• Hire, manage, and develop a team of Enrollment Specialists
• Own the enrollment funnel end to end in partnership with clinical and market leadership
• Build and maintain the team's Salesforce instance to ensure accurate patient interaction capture
• Establish and track KPIs through dashboards for real-time visibility into performance
• Implement a structured coaching and quality assurance program with call monitoring and feedback loops
• Partner with Marketing, Clinical, and Market Operations teams to align enrollment strategy with growth goals
• Scale the enrollment function with documented, repeatable systems and processes

Requirements

• Background in sales, enrollment, or patient engagement/access
• Proven experience managing a team of individual contributors in a high-volume, metrics-driven environment
• Deep experience building and refining processes and systems from the ground up
• Hands-on Salesforce administration, workflow design, and reporting experience
• Ability to analyze call metrics and funnel data to diagnose problems and test solutions
• Experience in healthcare, health tech, or a patient-facing services environment preferred
• Ability to work on either Eastern or Central time business hours